Are you here to learn a little about facts in order to contact the Corporate Office associated with the Direct Express Social Security Debit Card or alternative ways to reach out, then perfect! 

You have found the right article.

I’m going to help you with some of the Direct Express facts that you need to know about your card.

By the way, you can click here, if you wish so you can learn more concerning the potentially FREE benefits from the government that they may can people who are retired or disabled or on a fixed income!

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Contact Corporate

Need to contact Direct Express’s corporate office to file a complaint or to get help with your account? We’ll show you how here. Or, if you have issues, where to reach out to instead.

Corporate Offices for Direct Express are by mail only or below to get ahold of customer service, not corporate.

By Mail:

Direct Express

P.O. Box 540190 

Omaha, NE 68154-0190

Quickest Way To Contact is Online Method:

  • You can go online at 
  • Then Click the Click Here button to Login
  • Then Login with your User ID and Password

(User ID is the login Identification that you set up when you signed up for your Direct Express card and is usually 6 to 8 characters).

  • Next Click Account Information so you can then proceed.
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Or by Phone:

Customer Service can be reached at 888-741-1115 to speak with a live person for your Federal Benefits or questions to Corporate.

Email and or contact a Live Chat:

Direct Express does not have a way to contact by email because there is no email address listed or available for consumers. 

Additionally, there is also no available Live Chat for Direct Express.

By Mail:

Direct Express

P.O. Box 245998 

San Antonio, TX 78224-5998

Mailing of course, takes longer but is an available option to write to Direct Express. 

No Direct Express Card and Want One?

If you haven’t signed up to get your payments via your Direct Express Card and don’t have a card, call 1-800-333-1795 (toll-free).

Need Customer Service and Have a Direct Express Card already?

Current cardholders with questions, can call the Customer Service Department:

  • Customer Service: 1-888-741-1115 or 1-866-606-3311
  • Hearing-impaired: 1-866-569-0447
  • International: 1-765-778-6290 (Collect)

(availability is 24 hours every day and 7 days per week for the customer service department).

Steps To Speak To A Real Human At Direct Express is:

When it picks up, choose option 3 immediately, you will then get to speak to a human at Direct Express.

  • You can call Customer Service toll-free at 1-888-741-1115 (they are available 24 hours a day and 7 days a week).
  • For English speaking (press 1) and for Spanish speaking then (Press 2) and for any other languages, then you will (press 3).  
  • Finally, you need to enter your 16-digit debit card number on your Direct Express card.

You can now have your questions answered by a customer service agent shortly after you enter your card number.

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Free Potential Government Benefits

We have helped many times to find additional coverages while spending even less money. We help to find the answers to your need without rushing you before you make your final decision to best suit your needs.

Our research is done by:

  • Our Independent Broker Professionals are able to access all of the best carriers in your area.  
  • Our Independent Broker Professionals can also shop around for the absolute best possible program that suits you.
  • Our independent brokers are also experienced in answering all your Medicare questions. We also verify about your eligibility to receive any extra benefits, like hearing and dental vision, and in helping to get back your $148.50 from your Social Security check that each month was previously deducted from your check while also gaining back some of your money that was previously spent each month.
  • Our Independent Broker Professionals will give you the least amount of Copays and Deductibles yet can maximize benefits you are eligible to receive.
  • Our Independent Broker Professionals will have all of the latest and best plans for you that you will weigh out the tailored solutions before you rush into any decisions. 

We will actually pinpoint with you what you are currently paying, the benefits from additional coverages, and what you are entitled to; many times, amaze people and are unaware that they actually qualify for these free benefits.

You are not just a number here. We actually remember your name and are always available for you so you can always check on us and retain your policies in good faith.

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At Direct Express Support, you can have many different options here, and we have found so many times that people qualify for a better policy, and coverage starts immediately.

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