Direct Express doesn’t publicly share any routing numbers for their cards. Comerica is the underlying bank for your routing number.

The routing number for the Direct Express Mastercard Account is assigned along with an account number by the card’s issuer Comerica Bank, so you are not needed to sign up or activate a new or replacement card done automatically.

After you sign up and activate your Direct Express Mastercard, Comerica Bank will then notify the Social Security Administration that you have an account with Direct Express. Your benefits will then be direct deposited to your new Direct Express Account.

The COMERICA/DIRECTEXPRESS ROUTING NUMBER 

An example of this routing number can be found at the bottom of your checks, where you will see printed numbers in a line. The printed numbers are the account number, Comerica’s bank routing number, and the individual check number.

Personal Check

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 Just in case you do not have checks from your Comerica account available, you can find the routing number in the state that you opened your Direct Express account in the example below, even if it’s not the same state as where you live today.

Here are the states that Comerica offers routing numbers.

How to find Comerica’s routing number:

Arizona and California, 121137522 

Florida, 067012099 

Michigan, 072000096

Texas, 111000753

All other states  Contact Comerica or Call Customer Service Department at numbers located below.

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Direct Express Customer Service Department

If you are already a Direct Express cardholder, you can make a phone call to the Customer Service Department to speak with a live person.

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By phone:

  • Customer Service: 1-888-741-1115 or 1-866-606-3311
  • Hearing-impaired: 1-866-569-0447
  • International: 1-765-778-6290 (Collect)

Customer Service phone numbers are available 24 hrs per day and 7 days per week.

Or you can check online by logging into your account located on the homepage:

Or check Online by:

Simply going to the homepage of Direct Express at

www.usdirectexpress.com 

Or you can check online by logging into your account.

Or check Direct Express Mobile App:

This Direct Express Mobile App is free and compatible with the latest Direct Express cards available. You can identify if you have the latest cards because these cards begin with 5115.