How To Get A Replacement Rushcard

So, you have lost your RushCard, what now? You need to take action to protect your account and get a new card. 

Requesting a new card can be stressful! In this article I will show you how you can report your RushCard as being lost or stolen, as well as the steps you can take to request a replacement card. 

Keep reading to learn how to protect your account and get your replacement card!

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What Should I Do If I Have Lost My RushCard?

If you have lost or misplaced your RushCard debit card, you will need to contact RushCard ASAP and request a  new one. 

How Do I Get A Replacement RushCard?

To get a replacement RushCard call RushCard and ask an agent for a replacement card. Call (866) 787-4227. 

When you call RushCard an agent will walk you through the replacement process. You may have to provide your information with an automated system. If this does not help you, ask to speak with an agent. 

Report A Lost RushCard

To report a lost RushCard, call RushCard or visit account.rushcard.com to log into your account and report your card lost or stolen. You should report your card lost or stolen first. 

Protect My RushCard Account

To protect your RushCard make sure to contact RushCard as soon as you confirm your card is lost. 

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RushCard should be able to cancel the card and monitor any transactions. You can monitor your account and pause transactions in your RushCard mobile app. 

You could transfer any funds out of your account so they cannot be accessed through the lost card. 

Do I Have To Pay For A Replacement Card?

A replacement RushCard will cost $5 or $30 depending on how fast you want the card to be shipped to you. 

Take a look at the chart below to compare prices. The cost will be the same no matter what RushCard account plan you have chosen. 

You may also have to pay an additional $3.95 to $9.95 when getting a replacement card depending on the design you choose. 

Card replacement (regular delivery)$5.007 to 10 business days 
Card replacement (expedited delivery)$30.002 to 3 business days

You may also have to pay an additional $3.95 to $9.95 when getting a replacement card depending on the design you choose. 

How Long Does It Take To Get My Replacement RushCard?

Depending on the shipment speed you choose, your card will arrive within 2-10 business days. If you have any issues and/or do not get your card then contact RushCard. 

Contact RushCard

Contact RushCardcustomer support team by calling RushCard at (866) 787 4227 or by visiting their contact page. 

References: 

  1. Read through th rules and policies of RushCard. Click this link. Cardholder Policy & Terms of Use: Prepaid Visa Debit Card | RushCard.
  2. How can you request a RushCard debit card replacement. Click here to learn how. How Do I Get a Replacement Card from Rushcard?
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