How To Get In Touch With Netspend Customer Service [Email, Phone, Text, Mail]

There are millions of people who are now actively using Netspend prepaid cards in the United States and all of them need to contact customer service at one point. This is why we made sure to help you get all the ways for contacting Netspend in one place.

This way you will be able to contact support at any time and resolve minor or bigger issues you might have with Netspend. It’s also good to have all the numbers and contacts in one place when you need to confirm information instantly and need the fastest way to get in touch with Netspend support.

So, if you want to know what are the best and most efficient ways to get in touch with Netspend, keep on reading.

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How To Get In Touch With Netspend Customer Service?

You can contact Netspend customer service by calling the toll-free number 1-866-387-7363, by sending an e-mail, or by sending a direct mail to Netspend address if needed.

Netspend is one of the most popular prepaid cards and financial institutions in the United States, and as such, they have one of the best customer services on the market. A lot of people are not sure how to order a Netspend card, how to activate it, or resolve potential issues.

This is why you need to know all the options when it comes to contacting Netspend and choose the most appropriate one for your current query. 

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Depending on the questions you might have and how urgent the situation is you can consider one of the following methods to get in touch with Netspend. 

What is Netspend’s phone?

Netspend toll-free number is 1-866-387-7363. You can get automated messages and instructions that might be enough to resolve your issues or you can get in touch with the Netspend agent on the other side.

Here is what you need to do if you want to speak to someone at Netspend:

  1. Call 1-866-387-7363;
  2. Enter your card number as instructed;
  3. Put in either your PIN or SSN for verification;
  4. Press option 5 and then option 4

This is the fastest and most efficient way to speak to a real person at Netspend support. While there are some things that can be resolved by following the automated instructions, you can sometimes have more benefits from talking to a real person.

What is the Netspend email address?

You can send Netspend an email to or use the special and safe mail protocol in your Account Center and the app. 

By contacting Netspend via e-mail you can explain the situation in detail and have the support response sent back to you in a matter of hours or sometimes a couple of days. While this is an efficient way to get in touch with Netspend and even send documentation if you need something urgently you should contact the telephone number we mentioned earlier.

How to text Netspend?

When you sign up for Anytime Alerts with Netspend you can send a text to 22622 anytime you need additional support. 

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This feature doesn’t come in the standard package and you need to pay extra for the Anytime Alerts service. On the other hand, you will gain access to many perks and privileges once you have signed up.

What is Netspend’s address?

You can send direct mail to Netspend Corporation, 5800 Airport Blvd Austin, TX 78752. This is the official address for all queries and documentation you might need to send to Netspend. 

If you need the answer urgently this might not be the most efficient way to get help, and you can have more success if you call the toll-free number. However, it’s great to have an address for direct mail in some cases when you need to send in documentation and identification.

Keep in mind that Netspend policy states that you are not allowed to send cash or checks via mail.

When To Call Netspend Support?

Calling Netspend support can be quite useful in many situations when you have questions and or issues with the service, It’s always recommended that you call the phone number before you make any big decisions regarding Netspend or when you have some urgent problems to resolve.

Here are a few cases you should call Netspend for:

Keep in mind that you should contact Netspend support whenever you notice some strange transactions or spending on your card that you didn’t make. 

Final Thoughts

Netspend support is one of the best on the market. Professional staff is there to answer all of the questions you might have about Netspend cards and service. Great companies always make sure the customer care is high-quality to ensure users have the best experience ever.

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